Return Policy
At Mason’s Brewing Company, we want you to be completely satisfied with your purchase. If you’re not, we’ll do everything we can to make it right.
Here’s what you need to know about returns:
- You can return most new, unopened items within 30 days of delivery for a full refund.
- If the return is a result of our error (such as an incorrect or defective item), we’ll cover the cost of return shipping.
- All products must be returned in their original packaging and in the same condition in which they were received.
- Refunds will be issued in the original payment method.
- Please contact our customer service team at 207.989.6300 or follow the instructions on your packing slip.
Exchanges
If you received a damaged, defective, or incorrect item, we’ll send you a replacement as soon as possible.
If you need to exchange an item for a different one, please contact our customer service team at 207.989.6300.
We appreciate your business and strive for your complete satisfaction. If you have any questions about our return policy, please contact us at 207.989.6300.